Twitter will take another eight weeks to appoint a resident grievance officer (RGO)
In compliance with the new IT Rules, Twitter on Thursday informed the Delhi High Court that it will take another eight weeks to appoint a resident grievance officer (RGO).
In an affidavit in the Delhi HC it said the company was also in the process of setting up a liaison office in India.
The Delhi High Court had on Tuesday directed Twitter to inform it by July 8 as to when it will appoint a resident grievance officer (RGO) in compliance with the new IT Rules after the microblogging platform submitted that it was in the process of doing so.
The company is also in the process of setting up a India liaison office, which will be the permanent physical contact address for all communication under the new IT Rules.
In its reply to Delhi High Court, Twitter said, “The company will take 8 weeks to comply with the appointment of the resident grievance redressal officer. The company is also in the process of setting up a liaison office in India. which will be the permanent physical contact address for all communication under the new IT Rules.”
Justice Rekha Palli had taken exception to the fact the court was not informed that the earlier appointment of the RGO was only on an interim basis and he had already resigned.
Under the new IT rules in India, social media websites and tech companies will also have to remove content within 36 hours after an administrative or legal order is issued. Their employees can be held criminally liable for failing to comply with the government’s requests.