Bengaluru property owners abroad face hurdles as government portal remains inaccessible
Non-resident Indian (NRI) property owners from Bengaluru living in the United Kingdom (UK) and the United States (US) are facing challenges in securing e-khata as the official website for the digital property document remains inaccessible in these countries, reported thehindu.com.
Many users report encountering a ‘404 error’ when attempting to open the e-khata website
Several NRIs have complained about receiving a ‘404 error’ message while trying to access the e-khata portal (https://bbmpeaasthi.karnataka.gov.in/). The error message states, “The origin server did not find a current representation for the target resource or is not willing to disclose the one that exists.”
With e-khata mandatory since October 2024, NRIs struggle with registration issues and slow processing
The error has caused difficulties for property owners like Debojyoti Bhattacharya from Cambridge, UK, who has been attempting to access the site since November. Initially assuming it was a temporary glitch, he later realized the website does not function in the UK. Unable to proceed, he had to rely on a friend in Bengaluru to coordinate with the authorities.
Real estate professionals, like Prithvik Aniket, report that multiple clients have been unable to sell their properties due to the issue. BBMP Special Commissioner (Revenue), Munish Moudgil, acknowledged the problem, stating that it falls under the E-Governance Department’s cybersecurity policies, which block access from outside India. The BBMP has requested the department to whitelist certain countries to allow NRIs to access the site.
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