As Punjab continues to innovate in addressing NRI grievances, the initiative sets a benchmark for other states, highlighting the importance of technology-driven, inclusive governance
The Punjab government, under Chief Minister Bhagwant Singh Mann, is spearheading initiatives to address the concerns of Non-Resident Indians (NRIs), reported babushahi.com.
Minister for NRI Affairs, Kuldeep Singh Dhaliwal, emphasized the government’s commitment during an ‘Online NRI Meet’ held on December 4, 2024, at the Punjab Civil Secretariat-1.
In a pioneering move, the state announced that online grievance redressal meetings would be held monthly, with the next session slated for January 6, 2025. This marks India’s first-ever structured online NRI grievance platform, showcasing Punjab’s dedication to leveraging technology for effective governance.
This initiative not only strengthens the bond between Punjab and its global diaspora but also demonstrates the state’s proactive governance model
With the online platform providing direct access to top officials, NRIs can now expect timely resolutions to their challenges
During the December session, 85 grievances were presented, primarily concerning the Revenue and Police Departments. Dhaliwal issued immediate directives to civil and police officials, underlining the administration’s resolve to ensure swift action. Additionally, about 20% of these issues are currently under judicial consideration.
The government has also instructed Deputy Commissioners and Senior Superintendents of Police across districts to prioritize resolving NRI complaints. To enhance efficiency, district-level committees supervised by Deputy Commissioners are coordinating interdepartmental efforts to tackle these issues comprehensively.
The session saw participation from high-ranking officials, including NRI Affairs Principal Secretary Dilip Kumar, NRI Sabha Punjab Chairperson Parminder Kaur, and other senior representatives. Their presence underscored the administration’s collaborative approach to addressing diaspora concerns.
***********************************************************
Readers
These are extraordinary times. All of us have to rely on high-impact, trustworthy journalism. And this is especially true of the Indian Diaspora. Members of the Indian community overseas cannot be fed with inaccurate news.
Pravasi Samwad is a venture that has no shareholders. It is the result of an impassioned initiative of a handful of Indian journalists spread around the world. We have taken a small step forward with the pledge to provide news with accuracy, free from political and commercial influence. Our aim is to keep you, our readers, informed about developments at ‘home’ and across the world that affect you.
Please help us to keep our journalism independent and free.
In these difficult times, running a news website requires finances. While every contribution, big or small, will make a difference, we request our readers to put us in touch with advertisers worldwide. It will be a great help.
For more information: pravasisamwad00@gmail.com