“The Tata Group welcomes Air India’s new customers and is excited to work together to make Air India the airline of choice in terms of passenger comfort and service,” Ratan Tata said in the message.
The airline tweeted a 19-second video with the message of Ratan Tata. “#FlyAI: A warm welcome extended by Mr Ratan Tata, Chairman Emeritus, Tata Sons, Chairman, Tata Trusts, to our passengers onboard Air India flights”, the Tweet said.
An airline official said a message was played in some flights in the last few days: “The Tata Group welcomes Air India’s new customers and is excited to work together to make Air India the airline of choice in terms of passenger comfort and service,” Ratan Tata said in the message.
Meanwhile, it has been reported that former British Airways CEO Alex Cruz could possibly be Air India’s CEO. Cruz was the Chairman and CEO of British Airways for about five years till 2020 and before that he headed Vueling.
Alex Cruz is an aviation veteran with rich experience of heading both full service and low cost airlines, as its CEO. Pandemic-hit British Airways had in October 2020 cut 13,000 jobs. At that time, Cruz had stepped down as the airline’s Chief Executive and then a transition period gave up as Chairman too. Cruz’s LinkedIn profile shows he is currently an investor, board member and adviser on some companies. An MS in industrial engineering from Ohio State University, Cruz is also a professor at the IESE Business School.
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