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Airports Authority of India chalks out barrier-free facilities at airports

“We have installed various special things for impaired persons. Starting from the main entrance, we have provided a ramp so that they can have easy access inside the terminal building. Apart from that, we have tactile strips for easy movement

C Pattabhi, Airport Director at Netaji Subhash Chandra Bose International Airport in Kolkata

PRAVASISAMWAD.COM

In a move to equip airports with additional services for people with reduced mobility, the Airports Authority of India (AAI) has chalked out plans to make airports barrier-free facilities.

Today, reported ANI, one can see ramps, railings, water facilities and other public utilities being brought about at airport premises for the convenience of people with reduced mobility. At Netaji Subhash Chandra Bose International Airport in Kolkata, right from the entry point, passengers with mobility issues have been given special attention by the airport staff.

C Pattabhi, Airport Director at Netaji Subhash Chandra Bose International Airport in Kolkata, was quoted saying, “We have installed various special things for impaired persons. Starting from the main entrance, we have provided a ramp so that they can have easy access inside the terminal building. Apart from that, we have tactile strips for easy movement.”

And, at Maharana Pratap Airport in Udaipur, people with mobility issues can communicate with the airport staff from the parking space itself. A help desk has been installed in the space which allows people to contact the department with their needs. Travellers with disabilities will receive special attention from the airport staff at the ramp developed outside the terminal building so that they can have easy access to the building.

The AAI is planning to replicate such facilities at airports across the country

Nandita Bhatt, Airport Director at Maharana Pratap Airport in Udaipur, said they had taken the initiative towards an accessible India programme where passengers with reduced mobility such as fractures, pregnant women or aged people would receive facilities at the airport. She said, “If you come towards our terminal, we have developed special parking for disabled people where we have put signages for that.

We have installed a telephone outside the terminal from where one can call the help desk to access the wheelchair and other facilities needed. In this case, our team will assist the person with the same. With the help of CISF, we help them in security access so that they can reach their plane comfortably.”

Retiring room facilities are available for PRM Passengers if they have connecting flights the next day. Booking services are made available inside the airport for the services of retiring rooms.A lift facility for PRM people has also been installed inside the terminal building. Passengers have welcomed the facilities.

The airport at Goa has also been equipped with similar facilities. The authorities say they are committed to further improving the standards and making travellers’ experiences even more memorable.

The AAI is planning to replicate such facilities at airports across the country.

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Tirthankar Ghosh
Tirthankar Ghosh
Tirthankar Ghosh is a senior journalist and presently Managing Editor, Newsline Publications. He has also been writing for well over 15 years for the New York-based Air Cargo News Flying Typers.

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